Elite Fire Suppression (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when requesting a quote or sending us a message.

  • Quote Attachments: If you upload competitor quotes or documents, we collect and store those files securely for comparison purposes.

  • Technical Information: IP address, browser type, device information, and usage data (via cookies or analytics tools).

 

2. How We Use Your Information

We use the information we collect to:

  • Provide quotes and respond to your inquiries.

  • Compare competitor quotes and demonstrate our value.

  • Improve our website, services, and customer experience.

  • Communicate updates, offers, or important notices (you can opt out anytime).

 

3. Sharing of Information

We do not sell or rent your personal information. We may share data only:

  • With trusted service providers (e.g., website hosting, analytics) who help us operate our business.

  • When required by law or to protect our legal rights.

 

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. Uploaded quotes and personal details are stored securely and accessed only by authorized staff.

 

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve performance. You can disable cookies in your browser settings, though some features may not work properly.

 

6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information.

  • Withdraw consent for communications at any time.

  • Contact us with privacy concerns or questions.

 

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Elite Fire Suppression 
info@elitefiresuppression.co.nz